Customer service: seven tools for maximum efficiency

Pluriservice Group Customer care is the core of the entire company operation. It is multi channel and allows fast service and support, aiming to resolve every issue and always finding the most innovative solutions to meet customer expectations.

Service number

Service number

Pluriservice uses new and powerful communication tools to meet the multiple requests of over 5000 customers, in Italy and abroad.
Tips on how to contact Pluriservice headquarters and access services:
An AUTOMATIC SWITCHBOARD answers to 0544.456669.
Please dial

1 – for Technical Support
2 – for Sales
3 – for Administration
4 – for Executive Dept.
5 – for Warehouse
6 – for Storm Open Solutions
7 – for outside Italy
0 – For Operator
A person will be answering or a voicemail will be on.
Please leave a message with your contact information and reason for calling. You will be called back within two hours to answer your questions.

Fax

Tech Support/Software support/Orders/Warehouse,  fax n.:0544.456654
Sales/Administration,  fax n.:0544.688954

E-mail

Below our multiple email addresses, for your different needs.
– Administration: amministrazione@pluriservice.it
– Sales Dept.: commerciale@pluriservice.it
– Hardware support: laboratorio@pluriservice.it
– Storm Open Solutions: info@stormopensolutions.it
– Warehouse: magazzino@pluriservice.it

Live Chat on website

Pluriservice’s website offers immediate support through our live chat,
connecting customers directly with our operator.

start a conversation

Sales support

Our Sales team is well connected throughout the italian territory. Please let us know your region and the area manager will contact you.

Direct tech support

Our service is available every day to offer service and
support on purchased products.

Ticket service

On the RMA Module, accessible upon registration through our customer service menu, directly insert your data to ship a product for service.

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